Last Mile Delivery
Last Mile Delivery
Carriers, delivery models, urban logistics, and cost structures — how the final leg of delivery works across EU, US, Japan, and Australia.
Region:
Delivery Models — European Union
Carriers, services, and delivery patterns in this region
Avg last-mile cost
$6.5
1st attempt success
85%
Return rate
30%
Peak surcharge
+15%
Consumer Expectations
What customers in this region expect from delivery
DHL Parcel Europe
express, postal · 1–3 (domestic), 3–7 (intra-EU) days · 31.5 kg limit
DPD Group
express · 1–3 (EU) days · 31.5 kg limit
GLS Group
express · 1–4 (EU) days · 40 kg limit
InPost
locker · 1–2 (locker to locker) days · 25 kg limit
Mondial Relay
locker, express · 2–5 (point relais) days · 30 kg limit